Mural CRM is built for water filtration and maintenance companies. Recurring AMC contracts, technician schedules, customer signatures, and automated invoicing work together so nothing is entered twice.
Total Active Contracts in Database
Active AMC Contracts
Direct Database CountOperational Uptime
Enterprise Cloud SLAPaperless Workflows
Digital Signatures on GlassAvg Dispatch Time
Route-Optimized Mobile GPSMost generic CRMs are designed for sales calls and office desks. But when a technician is on-site replacing a 5-stage RO membrane or fixing a water treatment leak, they need immediate customer history, GPS confirmation, parts checklist, and instant d...
Every RO membrane, sediment cartridge and carbon filter gets 3, 6 and 12-month alerts. Visits are booked weeks ahead, so nobody has to remember.
Turn-by-turn routes, replacement serial numbers, water pressure readings and the customer’s signature on the screen.
Completing the job creates a VAT-compliant PDF invoice, emails the receipt, updates the customer portal and reconciles the branch ledger.
Receipt emailed to Sarah Jenkins
Meanwhile, back at the office, managers need to know exactly which contracts expire next week, which technician is closest to an urgent service ticket, and whether the invoice has been settled. Mural CRM keeps every branch, staff member, and customer in perfect synchronization.
Replace manual spreadsheets, lost job sheets and disconnected billing with one system.
Water purification businesses run on routine cartridge replacements and annual maintenance contracts (AMC). Mural CRM tracks each customer's machine specifications, filter stages, and exact replacement intervals.
Upcoming filter replacements
Sorted automatically by due date
Dispatch service tasks to your technicians instantly. Technicians can view job queues on their mobile phones, mark tasks en-route,...
No more waiting for paper receipts. As soon as a service task is completed, an itemized PDF invoice is prepared. Integrate with St...
No per-invoice charges and no hidden fees. Every plan includes filter lifecycle tracking, the technician mobile app and the customer portal.
Recurring field operations, routing and contract automation.
Billed monthly
1
Branch
1
Staff Logins
500
Customers
For small organisations who need their site safe, fast and quietly improving.
Billed monthly
2
Branches
5
Staff Logins
2,000
Customers
For growing organisations who want search, tracking and conversion handled too.
Billed monthly
5
Branches
15
Staff Logins
5,000
Customers
For teams treating digital as a primary revenue channel, with the roadmap to match.
Billed monthly
10
Branches
30
Staff Logins
12,000
Customers
Answers on AMC contracts, branch data separation, offline mobile sync and automated billing.
Show questions about
Can’t find your answer?
Message our technical teamWhether you have 2 technicians or 50, in one city or across several emirates, we help you set up branch ledgers, import your service history and put the mobile app in your team’s hands.
Open the contact formIf you track filter replacements, customer ledgers or recurring invoices in Excel, Access or older software, our team imports your data for you and checks it with you after the import.
Join water filtration and maintenance companies who rely on Mural CRM for scheduled service cycles, technician tracking, and automated billing.
